Privacy Policy
1. Information We Collect
Personal Information
When you use our services, we may collect the following personal information:
- Name and contact information (email address, phone number)
- Professional information (company, job title, industry)
- Account preferences and settings
- Communication history with our team
Automatically Collected Information
We automatically collect certain information when you visit our website:
- IP address and browser information
- Pages visited and time spent on our site
- Referring websites and search terms
- Device information and operating system
2. How We Use Your Information
We use your personal information for the following purposes:
- To provide and improve our services
- To send newsletters and updates (with your consent)
- To respond to your inquiries and support requests
- To analyze website usage and improve user experience
- To comply with legal obligations
3. Legal Basis for Processing
Under GDPR, we process your personal data based on:
- Consent: For newsletters and marketing communications
- Legitimate Interest: For website analytics and improvement
- Contract Performance: To provide requested services
- Legal Compliance: To meet regulatory requirements
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
- Service providers who help us operate our website
- Legal authorities when required by law
- Professional advisors (lawyers, accountants) under confidentiality agreements
5. Your Rights
Under data protection laws, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Erase your data (right to be forgotten)
- Restrict processing of your data
- Data portability
- Object to processing
- Withdraw consent at any time
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security assessments.
7. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. Newsletter subscriptions are retained until you unsubscribe. Website analytics data is retained for 2 years.
8. Cookies
Our website uses cookies to improve your experience. We use:
- Essential cookies: Required for website functionality
- Analytics cookies: To understand how you use our site
- Preference cookies: To remember your settings
9. Contact Information
For privacy-related questions or to exercise your rights, contact our Data Protection Officer:
Email: privacy@tradetreasurypayments.com
Address: Trade & Transaction Finance Media Services Ltd
5th Floor, 36–38 Wigmore Street, London, W1U 2BP
ICO Registration: ZB882947
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the “Last updated” date at the top of this page.